User Experience Guidelines
- Pre-defined service packages: See accurately described pre-packaged services with price and deliverables.
- Secure bookings: Customer information is always private. Service providers are background checked.
- Efficient services: The service is performed efficiently and deliverables are reported into the system.
- Cashless: All payments are collected from you. No payment needs to be made at the time of service.
- Service records: Service records are maintained securely in the customer’s account.
Many years ago…
We started with 4×4 service packages but since then we have added a variety of services for customers. The essence remains on pre-defined service packages.
- Find from a list of services you need. Choose from a list of pre-screened service professionals who are available. Know about the Pro by reading their posting, reading their reviews, and price.
- Book the service professional by adding the number of hours you want. The Pros who are available will have a badge saying ‘I’m available’. No need to wait for them to confirm or decline your trip.
- Pro starts within 4 hours from your request and will stay up to 4 hours at a time to complete the job. You can sit back and relax as work gets completed.
- Confirm the job time on the app or by using the order status form. All the billing is taken care of and you have nothing to worry about. No tips are expected.
All the service professionals on Near.Biz give a 4×4 guarantee for every service request. You only pay for the time worked on the job and you can order more hours or book another reservation.
Please continue to read how it works for the service pro.